Sign in
Start a conversation
Comscore TMS
Start a conversation
ACE Support
Send us a message
Subject
Message
Your email address
Your name
Upload files
(Optional. Max Size: 20MB)
Choose files
or drag and drop files
click here to choose files
Priority
Normal
Low
Medium
High
Urgent
Integrator Ticket #
Optional
The ticket number of the incident in the integrator's ticketing system
Site Name
e.g. Sherman Oaks 2
Theatre Circuit
e.g. HSI Theaters
TMS Server IP Address
ex. 10.1.1.25
ACE Version
4.0.9.x
4.0.8.x
4.0.7.x
4.0.6.x
4.0.5.x
4.0.4.x
Version of Cinema ACE
Server OS
Linux Cloud
Linux OnPrem
Windows Cloud
Windows OnPrem
What OS is Cinema ACE using?
TMS Patch
ex. Patch #1
NOC
American Cinema Equipment
Associated Sound AU
AU Theatre Supplies
Bright Star Systems
Cardinal Sound
CDC
CES+
Christie
Cinema Next
Cinexpert
Cinionic
DAZ Consulting
DCN AU
Doan Theatre Service
Freitas Engineering LLC
MIT
Project Tech Canada
CinemaNext
Total Cinema Solutions
Wit Associates
Strong
Independent
Player having the issue
Barco
Christie
Dolby
Doremi
GDC
IMAX
Qube
Sony
Other
Player software version
Optional
I consent for Comscore TMS to process my data and agree to the terms of the
Privacy Policy
Are you a robot?